Can I take pictures?
Unfortunately not, due to sharing classes with other babies we ask for no photography or videos.
What happens if classes are cancelled?
Your session will be credited back onto your account.
How do I pay for lessons?
Lessons are paid by monthly direct debit priced at £55pm.
Can I cancel my lessons?
You are only able to cancel your swimming lessons at three points of the year;
31st of December, 31st of March or 31st of July, giving notice on the 1st of that
month, unless within the 14 day cooling off period.
What if the class I want to book is full?
Our online booking system will show how many spaces are available for each of our classes. You can add your details to the waiting list, and this will notify you by email when a space comes available.
Do you teach children with a disability?
Yes, our teachers are trained to work with children with disabilities, however we don’t currently offer disability specific sessions. Our booking system offers you the opportunity to tell us about your child in more detail and how we can support them as best we can during lessons.
What is the temperature of the pool?
We keep the pool heated at 31 degrees.
Is there parking?
Yes, we have a free cark park on Fulwood Central, it gives you 2.5hrs but if you need longer just leave your registration plate number with reception!
What can I expect on my baby’s first lesson?
The first lesson is a gentle introduction to the water for both you and your baby, we will show how to safely enter and exit the pool together, demonstrate a variety of holds to gain confidence and bond with baby. Many of our activities are done as a group so you can watch and learn from each other!
Does the parent need to know how to swim?
No, our teachers are in the water to support you and your baby but please do keep in mind that the pool is 1.3m deep.
Will my child be given buoyancies like a life jacket?
No, as these restrict the movements of the child in the water. This is why the parent and teacher will be there to provide support.
What age can my baby start?
Babies can start from 6 weeks, but we suggest getting the all clear from the Doctor first for both mum and baby.
Can I bring two siblings to one lesson?
Unfortunately not, babies require full support from their adult and so we ask if you have siblings to either bring another adult or to join a second class.
What is a double nappy policy?
We ask all babies to have two layers, this is a disposable nappy under a neoprene nappy. We sell these at reception!
How many babies are in a class?
There are up to 8 babies in the class with their parent/guardian along with the instructor.
Can I take pictures?
Unfortunately not, due to sharing classes with other babies we ask for no photography or videos.
Does my child need to be assessed or can I book onto a lesson straight away?
You can book directly onto a class. However, depending on ability, we may need to move the swimmer to a more suitable class level.
If my child already has learn to swim membership, do they have to pay for casual swims?
Yes. We have casual swim memberships available
